Question 1

What’s the easiest way to book a private tour?

Accepted Answer

You can book directly through our website or by calling us. Once we confirm your date, we’ll customize the private tour based on your interests and schedule.

Question 2

When do I pay for my tour?

Accepted Answer

Payment is not required until your private tour is complete. We want you to enjoy the experience first, then settle up after your day is done.

Question 3

Where does pickup happen?

Accepted Answer

We offer door-to-door pickup and drop-off within the New Orleans area. This includes hotels, Airbnbs, cruise terminals, and other pre-arranged locations.

Question 4

How many people can ride in the tour vehicle?

Accepted Answer

Our luxury Lincoln Navigator comfortably seats up to six adults. For larger groups, we can arrange expanded options with advance notice.

Question 5

Can I customize my New Orleans tour?

Accepted Answer

Absolutely. Every tour is built around your interests, whether that includes history, food, music, architecture, or hidden gems. Glen adjusts timing and routes in real time based on what you want to explore.

Question 6

Are your tours accessible for seniors and people with mobility needs?

Accepted Answer

Yes. We select routes and stops that minimize walking and maximize comfort. Glen assists with entry/exit, and we can store walkers or mobility devices in the vehicle during the tour.

Question 7

How long is a typical private tour?

Accepted Answer

Most tours last between 4 and 8 hours. We can adjust the length to fit your cruise schedule, travel day, or interest level.

Question 8

What do I see on a city tour of New Orleans?

Accepted Answer

City tours often include the French Quarter, Garden District, historic cemeteries, City Park, and riverfront views. We also explore lesser-known neighborhoods and local landmarks.

Question 9

Which plantations do you visit?

Accepted Answer

We regularly tour Oak Alley and Laura Plantation, with options to add Whitney Plantation or others by request. These tours explore the rich and complex history of Louisiana’s plantation era.

Question 10

Is food included on the tour?

Accepted Answer

Meals are not included, but we’re happy to stop for coffee, snacks, or a sit-down meal at a local favorite along the way. Just let us know your preferences.

Question 11

Do tours still run when it rains?

Accepted Answer

Yes. Tours run rain or shine. In the case of severe weather, we’ll adjust the plan or reschedule to ensure a safe and enjoyable experience.

Question 12

How far in advance should I book?

Accepted Answer

The sooner, the better — especially around Mardi Gras, Jazz Fest, and holiday weekends. Last-minute bookings are welcome if we have availability.

Question 13

What makes a private tour better than a walking tour?

Accepted Answer

Private tours let you see more of New Orleans in less time, with climate control and seating. You avoid the physical demands of walking tours while getting in-depth commentary, customized routes, and one-on-one attention from your guide.

Question 14

Why choose Henley's Private Tours over other options?

Accepted Answer

Henley’s Private Tours is owned and operated by Glen Henley, a licensed guide since 2012. You get a fully personalized tour, a private vehicle, and a local expert who tailors the day to your pace and curiosity — no group scripts or rushed stops.

Question 15

Can I start and end the tour in different locations?

Accepted Answer

Yes. We’ll coordinate with you to arrange drop-off at a restaurant, hotel, or cruise terminal different from your pickup spot, as long as it’s within the New Orleans area.

Question 16

What should I bring on the tour?

Accepted Answer

We recommend comfortable clothes, walking shoes, sunscreen, and a camera. You’re welcome to bring water or snacks — we’ll have space in the vehicle.

Question 17

Do you offer tours that are good for kids?

Accepted Answer

Yes. We customize routes to keep younger guests engaged, reduce long walks, and include fun local stops with family-friendly storytelling.

Question 18

Is tipping included?

Accepted Answer

Gratuity is not included in the tour cost. If you feel the experience exceeded expectations, tips are always appreciated.

Question 19

Can I book a tour on short notice?

Accepted Answer

If we have availability, yes. Call or text Glen directly for the fastest turnaround on last-minute tour requests.

Question 20

Do you offer tours during Mardi Gras and festivals?

Accepted Answer

Yes. We run tours year-round, including during major events. Just note that pickup routes may shift due to parade closures, and we’ll help plan accordingly.

FAQ