FAQ

You can book through our website or by phone. Once you choose your date, we'll confirm the details and shape the tour around your interests. Want to add a special stop or note mobility needs? Tell us up front and we'll take care of it.

Payment is not required until after your tour is complete. This is unique to us and allows you to experience your day before making payment.

We offer door-to-door pickup and drop-off from your hotel, vacation rental, cruise terminal, or another agreed-upon location in the New Orleans area.

The luxury Lincoln Navigator seats up to six adult passengers comfortably. Larger groups can be accommodated with custom pricing and arrangements.

Yes. Every tour is built around your interests, whether that means history, architecture, music, food, plantations, or a combination. We can adjust the route and timing during the tour as well.

Absolutely. We build your tour around what works best for you, including easier stops, a slower pace, and routes that suit mobility needs. If you use a walker, wheelchair, or other mobility device, just let us know when you book so we can plan ahead and make your day as smooth as possible.

Tours typically range from 4 to 8 hours. We can tailor the length to fit your schedule, whether you want a half-day or a full-day experience.

Popular highlights include the French Quarter, Garden District, historic cemeteries, City Park, Bayou St. John, and scenic riverfront views. We can also include hidden neighborhoods and local favorites.

We often visit Laura Plantation and Oak Alley Plantation, combining history, architecture, and the Mississippi River corridor’s landscapes. Other plantation sites can be arranged on request.

Food is not included in the tour price, but we can stop for meals, snacks, or coffee at recommended local spots during your tour.

Tours run rain or shine, with adjustments made for guest comfort and safety. If severe weather makes travel unsafe, we will work with you to reschedule.

We recommend booking as early as possible to secure your preferred date, especially during busy seasons, festivals, and cruise port days.

A private driving tour lets you see much more of New Orleans without the strain of a long walk. You'll ride in a comfortable, air-conditioned vehicle, enjoy a flexible pace, and spend more time soaking the city's sites instead of covering miles on foot. Nice perk, right?

Choosing Henley’s Private Tours means a day tailored just for you. From door-to-door pickup to a fully customized itinerary, we make sure your experience is as personal and comfortable as it gets. Plus, you’ll enjoy fascinating stories from your guide—all while relaxing in our luxury SUV.

Absolutely! We’re happy to drop you off at a different spot within New Orleans—whether it’s a restaurant, your hotel, or the cruise port. Just let us know in advance, and we’ll make it happen.

We recommend comfortable clothing, walking shoes, a hat or sunscreen for sunny days, and a camera. You are welcome to bring your own snacks or beverages.

Yes. We can adapt tours to be engaging for children by including more interactive stops, shorter walking segments, and family-friendly storytelling.

Gratuity is not included in the tour price. Tipping is appreciated if you feel your tour was exceptional.

If we have availability, we are happy to accommodate last-minute bookings. We recommend contacting us directly by phone for the quickest response.

Yes, but routes and pickup locations may be adjusted due to road closures and crowd restrictions. We will work with you to plan the best experience possible during these busy times.